Gallup AI is an intelligent assistant within Gallup Access that delivers immediate, research-backed guidance on employee engagement and CliftonStrengths to leaders, managers and teams. It uses retrieval-augmented generation (RAG), to provide accurate, science-based responses without using or training on client-specific data. This makes Gallup’s insights more accessible, actionable and secure.
Core Capabilities
Gallup AI can help you with the following core capabilities:
Engagement Insights
Gallup AI helps managers interpret employee engagement survey results by offering plain-language explanations, best-practice recommendations and suggested next steps based on Gallup’s extensive research.
CliftonStrengths Support
The assistant answers questions about CliftonStrengths themes and provides advice on how individuals and teams can use their strengths effectively in the workplace.
Practical Application
It helps managers address specific engagement challenges by recommending learning content from Gallup’s resource library and suggesting strategies to boost team performance.
Self-Service Expertise
Gallup AI provides expert-backed answers on-demand without the need for formal training or consultation, supporting faster, more informed decision-making.
Prompt Library
The Prompt Library helps individuals and managers turn CliftonStrengths insights, workplace challenges and goals into meaningful action. It is available to all users with access to Gallup AI through the Gallup Access web experience in English.
Guided Prompts
Guided Prompts support deeper reflection and planning through a short discovery flow that generates more relevant recommendations and next steps. For example, the Q12 Action Planning guided prompt helps managers turn engagement survey results into action plans tailored to their team and priorities. Outputs can include:
- Clear goals and next steps
- Coaching and recognition strategies
- Success indicators and follow-up actions
- Strengths-based recommendations for managers and teams
Quick Prompts
Quick prompts provide concise, ready-to-use starting points for generating insights and practical ideas.
Tags and Filtering
Prompts can be filtered by the type of support needed. For example, select Engagement to find prompts related to Q12 results and action planning, or Strengths to explore prompts focused on applying CliftonStrengths themes to individual and team development.
Example Prompts
The following examples show sample prompts and the type of guidance Gallup AI can provide in response:
What does it mean if my team has a low score on Q¹² item 4?
Gallup AI provides context, research-backed implications and targeted advice for improvement. It knows that Q04 influences motivation and explains how low scores might lead to disengagement. Then it recommends coaching questions, team discussion ideas and practical steps to foster a culture of recognition.
How do I have a strengths-based conversation with an actively disengaged team?
Gallup AI delivers guidance on tone, structure and strategies for re-engagement. It helps managers lead difficult conversations with empathy by showing how to use team members’ CliftonStrengths to reframe discussions positively, avoid blame and create individualized strategies for re-engagement.
How do I manage differences between the Achiever and Adaptability themes on my team?
Gallup AI offers insights into potential friction and how to navigate it productively. It describes how Achievers thrive on structure and planning, while those high in Adaptability prefer flexibility and responsiveness. It helps managers understand where tension might arise in group dynamics and how to apply both strengths productively.
Responsible AI
Gallup AI operates entirely within the secure Gallup Access platform, does not share data externally and does not use any client-specific data to train its AI models. Instead, it relies on Gallup’s proprietary research using retrieval-augmented generation (RAG) to provide real-time, science-based guidance. It also anonymizes and aggregates all AI interactions, and does not store, share or expose personally identifiable information (PII) to third-party systems.
Gallup follows strict responsible AI practices that prioritize fairness, transparency, accountability and user privacy. These practices include ethical development principles, built-in fairness and accuracy guardrails, and alignment with industry standards like the NIST AI Risk Management Framework.
Gallup employees exclusively handle all development and data processing within Gallup’s secure, AWS-hosted infrastructure. This approach ensures Gallup keeps all data private and protected, using it only to improve the user experience. Quality assurance processes, ethical oversight and automated safeguards help ensure accurate, bias-minimized outputs that align with Gallup’s scientific standards.