If I have multiple accounts, can I merge them together into a single account?

If you have multiple Gallup accounts and would like to merge them into one, you can do so using Gallup’s Account Assistance tool.

Note: All accounts must be associated with the same email address to be eligible for merging.

Steps to merge your accounts:

1. Visit the Account Assistance page. 

   

2. Enter the email address tied to your accounts.

3. Within 10 minutes, you’ll receive an email titled “Reset your password.” If you don’t see the email, check your junk/spam folder and add support@mail.gallup.com to your safe-sender list if needed. 

4. Click RESET PASSWORD in the email to begin the merge process.

5. Select the accounts you'd like to merge and click MERGE.

   

6. After the merge is complete, you’ll have the option to select or update your username and set a new password. 

   

   

7. Return to Sign In with your chosen username and new password.

Choosing your preferred CliftonStrengths results (if applicable)

If your merged account contains more than one set of CliftonStrengths results, you can choose which set to display:

1. Sign in to Gallup Access.

2. Open the Menu and select CliftonStrengths. 

   

3. On the CliftonStrengths summary page, click the gear icon beside your name.

4. Choose the set of results you'd like to use as your preferred strengths, then click Apply.

Your preferred strengths will be displayed throughout Gallup Access.