Our Client Support Team is available to help with any questions, concerns, or technical issues.
Before reaching out, we recommend reviewing other Help Center articles related to your question — many topics have quick, step-by-step guidance that may resolve your issue right away.
Support Hours (U.S. Central Time)
Phone Support Hours
- Monday–Friday: 7:00 a.m. – 7:00 p.m.
Chat Support Hours
- Our Gallup Virtual Assistant is available to help you 24/7
- Live chat support hours may vary
Contact us online
If you prefer to contact us through a web form, complete the Gallup Support Request Form to submit your question or issue directly to our team. You’ll receive a confirmation email once your request has been submitted, and a Support representative will follow up as soon as possible.
Email Support
General Gallup Access Inquiries: support@mail.gallup.com
Specialized Contacts
- Gallup Panel: galluppanel@mail.gallup.com
- Gallup Store: gallupstore@mail.gallup.com
- Gallup-Certified Strengths Coach & Certification: certification@mail.gallup.com
Phone Support Lines
United States (Toll-Free): 1-888-486-9104
Global Direct Dial: +1-402-951-3600
International Phone Support Lines
We offer dedicated phone support for select countries:
- Australia (Toll-Free): +61 1800 920 446
- New Zealand (National): +64 800 451 448
- Singapore (National): +65 3129 7833
- United Kingdom (Toll-Free): +44 808 501 2811
- Germany (Toll-Free): +49 800 611 0611
For support in other regions, please contact our global direct dial number.