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Do incomplete surveys interrupted by unforeseen circumstances (power outage, browser timeout, etc.) affect survey data?

No—incomplete surveys do not affect your data in Gallup Access.
 
Gallup only records survey responses once the participant clicks Submit Survey. If a participant is interrupted by a power outage, browser timeout, or other issue before submitting, their responses are not saved.

What Happens if a Survey Is Interrupted?

If a participant:
  • Closes the browser
  • Loses internet connection
  • Experiences a system crash
 
They will need to return to the survey and submit it in full to ensure their responses are recorded.
 
Note: Encourage participants to complete and submit the survey in one sitting to avoid data loss.
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